- 商务英语实战精选（全4册）
- (美)鲁基特 阿曼达·克兰德尔·朱等
- 5815字
- 2024-11-03 09:56:17
拒绝 Rejections
拒绝意见 Suggestion Rejection
当我们拒绝别人提出的意见时，最好先感谢对方提出意见，然后再解释为什么这一意见没有被接受。
常用句型 Useful Sentences
1.Thank you for your great suggestions on……谢谢你就……所提出的这些好意见。
2.Thank you for your suggestion that we……谢谢你关于我们……的意见。
3.Thank you for suggesting that we……感谢你提议我们……
4.I really like your suggestion about……我非常喜欢你关于……的提议。
Rejecting the suggestion拒绝（别人的）意见
1.I am sorry to inform you that……我非常遗憾地通知你……
2.Unfortunately we are not able to……很遗憾，我们不能……
3.While we agree that using one office supplier cuts down the number ofinvoices handled by the accounting department, management feels at this time that we must continue with three suppliers to satisfy our needs.你建议公司使用单一的办公室用品供应商以减少财务部需要处理的票据。我们虽然同意这一意见，但管理层认为，目前我们必需继续使用三个供应商，这样才能满足我们的需要。
4.I have given a lot of thought to your ideas but……对于你的意见我思考了很久，但是……
5.While your suggestion has some merits I am afraid that they areoutweighed by their disadvantages.尽管你的意见有一些可取之处，但是我很抱歉地说，它的弊端远远多于优点。
6.There are some good points to your suggestion but, on balance, I feelthat this is not the right time.你的建议里的确有一些好点子，但总的来说，我认为我们目前还不能采用。
经典范文 Model
Dear Tracy，
I reviewed your suggestion that we hire an additional secretary and agree that at times our present staff seems overwhelmed by the work load. Unfortunately, the company is unwilling to consider new staff at this time.I have kept a copy of your letter and will talk to them again in six months or so.
I appreciate your initiative. The data you presented were impressive.Let's see what happens in six months.
Thanks again，
Cindy Cie
亲爱的翠西：
我认真考虑了你提出的再雇佣一位秘书的建议，同时，我也意识到，目前我们现有的员工好像都在超负荷工作，但是很遗憾，公司目前暂不考虑雇佣新的员工。我已经备份了你的邮件，并会在大约6个月之后和他们再次商议此事。
非常感谢你的倡议。你所出具的数据非常有说服力。让我们在这6个月内静观其变吧。
再次表示感谢。
辛迪·蔡
拒绝授信申请（企业对企业） Credit Application Rejection（Business to Business）
拒绝授信时应该尽量做到有礼貌，还要说明授信申请被拒绝的原因，并且表明，如果情况有所变化，这个问题是可以重新考虑的。
常用句型 Useful Sentences
1.Thank you for contacting Shanghai Corporation about your credit needs.非常感谢您就贵公司的授信请求一事与上海公司联系。
2.With reference to your recent credit application we have carefully reviewedyour application but have declined it for the following reasons：鉴于您最近的授信请求，我们仔细地审核了贵公司的申请，但由于以下原因，我们没有批准贵公司的申请：
3.Unfortunately, after careful review of your application, we must declineyour credit request at this time.很遗憾，在仔细审查了贵公司的申请之后，这次我们必需拒绝贵公司的授信申请。
4.After carefully reviewing your credit application, we have concluded thatwe cannot extend you credit at this time.在仔细审查了贵公司的授信申请之后，我们已经做出了决定，即现在不能增加贵公司的信用额度。
5.Unfortunately, you do not meet our current criteria for credit approval.很遗憾，贵公司没有达到我公司现行的批准授信的标准。
6.In any case, we invite you to reapply if your circumstances change.不管怎样，如果贵公司的情况发生了变化，我们会请您重新申请的。
7.If you feel that you have information that will make a difference to yourcredit application then please contact us.如果您有哪些信息可能改变您的授信申请结果，请联系我。
8.Please feel free to resubmit your credit application when you feel moresecure about your credit record.什么时候您对贵公司的信用记录更有信心了，请随时重新提交授信申请。
9.However, we would gladly reconsider your request if you could provide uswith further bank references.当然，如果您能给我们提供进一步的银行征信，我们会很高兴地重新考虑您的申请。
10.For the time being, we will gladly accept your cash, checks or creditcards and, as always, we appreciate your business.目前，我们很乐意接受贵公司以现金、支票或信用卡等方式的付款，并一如既往地感谢您的惠顾。
经典范文 Model
Dear Sir，
Thank you for applying to Shanghai Corporation about your credit needs. While it appears that your business holds good financial promise, we are unable to approve your line of credit due to your troubled credit history.Please feel free to resubmit your credit application when you feel more secure about your credit record.For the time being, we will gladly accept your cash, checks or credit cards and, as always, we appreciate your business.
Regards，
Jane Fu
Credit Controller
敬启者：
非常感谢您向上海公司申请授信。尽管贵公司目前看上去具有良好的财务保证，但是，鉴于贵公司糟糕的信用记录，我们还是不能准予贵公司的信用额度。在您对贵公司的信用记录更有把握的时候，可以随时重新提交授信申请。目前，我们很乐意接受贵公司以现金、支票或信用卡等方式的付款，且一如既往地感谢您的惠顾。
此致
敬礼！
简·付
信用管理员
拒绝授信申请（企业对消费者） Credit Application Rejection（Business to Consumer）
尽管你要拒绝一个消费者的授信申请，你还是要与其做生意，因此，礼貌至关重要。
常用句型 Useful Sentences
1.Thank you for requesting a credit account at Xinning Toys.谢谢您申请在新宁玩具公司开立信用账户。
2.After careful consideration we regret to say that we are unable to provideyou with a credit account at this time because of your poor credit history.经过认真考虑之后，我们很遗憾地通知您，由于您的不良信用记录，我们目前不能为您开立信用账户。
3.Unfortunately, you do not have a long enough business history for us toextend you credit at this time.很遗憾，您与我们的交易历史还不够长，因此，目前我们不能给您增加信用额度。
4.We are really sorry to say that we cannot grant you credit terms at thistime.我们非常遗憾地通知您，我们目前不能授予您赊购条件。
5.We have reviewed your credit application but are sorry to say that yourrequest has been denied.我们已经收到了您的授信申请，但是，我们非常遗憾地通知您，您的申请被拒绝了。
6.If you would like to reapply in 6 months time we will be happy to reviewyour application.如果您愿意在6个月之后重新申请，我们将很高兴地重新考虑您的申请。
7.Your application may be resubmitted in 6 months time.您可以在6个月之后重新提交授信申请。
8.If you would like to discuss this matter further then you may call me on 010-6774 8585.如果您希望进一步探讨这件事情，就请您给我打电话，号码是010-6774 8585。
9.If you disagree with our decision you may call me at 010-6774 8585.如果您不同意我们的决定，您可以给我打电话，号码是010-6774 8585。
10.If you have further information that may change our decision pleasecontact me.如果您还有可能改变我们决定的其他资讯，请联系我。
经典范文 Model
Dear Miss Fang，
Thank you for requesting a credit account at Xinning Toys. After careful consideration we regret to say that we are unable to provide you with a credit account at this time because of your poor credit history.If you would like to reapply in 6 months time we will be happy to review your application.
Please call me（010-5665-3321）if you have any questions.
Kindest regards，
Emily Fu
亲爱的方小姐：
谢谢您申请在新宁玩具公司申请开立信用账户。经过认真考虑之后，我们很遗憾地通知您，由于您的不良信用记录，目前我们不能为您开立信用账户。如果您愿意在6个月之后重新申请的话，我们将会很高兴地重新考虑您的申请。
如果您还有什么问题，请给我打电话（010-5665-3321）。
此致
敬礼！
艾米丽·付
拒绝建议 Proposal Rejection
建议就是建议，是建设性的而非决定性的东西。
常用句型 Useful Sentences
1.The board of directors has considered your advertising proposal.董事会已经考虑了你的广告计划。
2.They felt that although there was much merit in your proposal yet, onbalance, they agreed that there were too many demerits to be able to proceed with it.他们认为，尽管你的计划有许多优点，但总的来说，里面还是有太多的缺点，因此，我们不能实施它。
3.Unfortunately, your proposal was not considered attractive enough to usto warrant proceeding any further with it.很遗憾，我们认为你的计划没有足够的吸引力，所以我们不能保证对它的进一步实施。
4.We regret to say that your proposal was not accepted by the board ofdirectors.我们很遗憾地通知你，你的计划没有被董事会采纳。
5.Regretfully, your proposal fell far short of what we are looking for.很遗憾，你的计划与我们所希望的差得太远了。
6.We thoroughly examined your proposal but felt that it was not what wewere hoping for.我们非常仔细地研究了你的计划，但是，我们觉得这不是我们所期待的。
7.We all felt that your proposal did not offer enough financial incentives for usto proceed with it.我们都认为你的计划没有为我们提供足够的经济方面的动力，因此我们不能实施。
8.Thank you for submitting your proposal but we feel that this is not the righttime to go ahead with it.谢谢你提交的计划，但是，我们认为现在不是实施它的时候。
9.An amended proposal may be resubmitted.修改后的计划书可以重新提交。
10.We would like to take this opportunity to thank you for submitting yourproposal and if you were to substantially alter it we may reconsider it in the future.我们想借此机会感谢你提交给我们计划书。如果你愿意做大幅度的修改，我们将来可能会重新考虑。
经典范文 Model
Dear Mr. Wu，
The board of directors has considered your advertising proposal. They felt that although there was much merit in your proposal yet, on balance, they agreed that there were too many demerits to be able to proceed with it.
We would like to take this opportunity to thank you for submitting your proposal and if you were to substantially alter it we may reconsider it in the future.
Best regards，
Ken Ham
亲爱的吴先生：
董事会已经考虑了你的广告计划。他们认为，尽管你的计划有许多优点，但总的来说，里面还是有太多的缺点，因此，我们不能实施它。
我们想借此机会感谢你提交给我们计划书。如果你愿意做大幅度的修改，我们将来可能会重新考虑。
此致
敬礼！
肯·汉姆
拒绝购买办公设施 Buying Office Facilities Rejection
大家总是想要最先进的办公设备以及最新型的高科技产品，但是公司鉴于自己的财务状况不可能总是允许这种要求。
常用句型 Useful Sentences
1.Thank you for your request for a new photocopier.谢谢你提出的购置新复印机的请求。
2.I have looked into this matter and agree with you that our present one is nolonger economically viable.我已经研究过这个问题了，而且，我同意你的意见，我们现在的这台……从经济效益的角度考虑不划算。
3.However, we have not budgeted for a new photocopier during thisfiscal year so I am afraid that you will have to make do with the present photocopier until such time as finances permit us to buy a new one.但是，在这个财政年度我们没有添置新复印机的预算，因此，我很抱歉，在财务状况允许我们购买新复印机之前，你们还得凑合着用现在这台。
4.Unfortunately, due to present financial restrictions, I cannot sanction thepurchase of a……at present.不幸的是，由于目前财务状况的限制，我们暂时不能批准采购……
5.Regretfully, we are not able to replace the……for the foreseeable future.很遗憾，在可预见的将来，我们不能更换……
6.We are not able to buy the……during the present financial year.在本财政年度，我们无力购买……
7.Please resubmit your request during the next fiscal year.请在下个财政年度里重新提出申请。
8.Can you manage with the present one until circumstances change?在情况好转之前，你能先凑合着使用现有这台吗？
9.I hope that you can understand our decision not to replace it at present.我们目前还不能替换它，我希望你能理解这个决定。
10.Thank you again for your suggestion and I am sorry that we cannot replaceit at present.再次感谢你的建议。我很抱歉，我们目前不能替换它。
经典范文 Model
Dear Mr. Tang，
Thank you for your request for a new photocopier. I have looked into this matter and agree with you that our present one is no longer economically viable.However, we have not budgeted for a new photocopier during this fiscal year so I am afraid that you will have to make do with the present photocopier until such time as finances permit us to buy a new one.
Thank you again for your suggestion and I am sorry that we cannot replace it at present.
Yours sincerely，
John Wu
亲爱的唐先生：
谢谢你有关购买新复印机的申请。我已经研究过这个问题了，而且同意你的意见，我们现在的这台复印机从经济效益的角度考虑的确不划算。但是，在当前财政年度我们没有添置新复印机的预算，因此，我很抱歉，在财务状况允许我们购买新复印机之前，你们还得凑合着用现在这台。
再次感谢你的建议。我很抱歉，我们目前不能替换它。
约翰·吴谨启
拒绝延长截止日期 Deadline Extension Rejection
截止日期就是应该严格遵守的最后期限，因为许多其他事情都要依赖于截止日期而行止。
常用句型 Useful Sentences
1.I received your email of October 9 and, after careful consideration, I havedecided not to grant your request to extend the November 13 deadline to November 30.我已经收到你于10月9日发出的邮件，经过认真考虑，我无法同意你将11月13日的最后期限延长至11月30日。
2.I am afraid that I cannot, under any circumstances, extend the deadline.
很抱歉，我在任何情况下都不能延长最后期限。
3.As you know, we have clients who have been waiting patiently for a longtime and so we insist that you honour the original contract and deadlines.如你所知，我们的客户已经耐心等待了很长时间，因此，我们坚决要求你们执行原合同，遵守最后期限。
4.We understand the difficulties you are having but you previously agreed tothe deadline and we insist that you honour your agreement.我们理解你们遭遇的困境，但是，你们以前承诺过这个最后期限，我们还是强烈要求你们信守承诺。
5.Because of contractual agreements we are unable to agree to yourrequest for an extension to the deadline.基于合同，我们不能同意你们延长最后期限。
6.We are unwilling to release you from your contractual agreement and sowe insist you stick to the original deadline.我们不想免除你们履行合同的责任，因此，我们坚决要求你们遵守原定的最后期限。
7.We are not able to extend the deadline because of customer demand.由于客户的需求，我们不能延长最后期限。
8.Under no circumstances are we prepared to allow you to extend thedeadline.无论在任何情况下，我们都不会同意你们延长最后期限。
9.I am sorry if this causes you problems but a delay at this stage causes useven greater problems.如果这给你们造成麻烦的话，我很抱歉，但是，现阶段的任何延误都会给我们造成更大的麻烦。
10.I hope you can understand our point of view.我希望你们能够理解我们的立场。
经典范文 Model
Dear Mr Wang，
I received your email of October 9 and, after careful consideration, I have decided not to grant your request to extend the November 13 deadline to November 30. As you know, we have clients who have been waiting patiently for a long time and so we insist that you honour the original contract and deadlines.I am sorry if this causes you problems but a delay at this stage causes us even greater problems.I hope you can understandour point of view.
Kindest regards，
Julia Pan
亲爱的王先生：
我已经收到了你于10月9日发出的邮件，经过认真考虑，我觉得我们无法同意你将11月13日的最后期限延长至11月30日。如你所知，我们的客户已经耐心等待了很长时间，因此，我们坚决要求你们执行原合同，遵守最后期限。如果这给你们造成麻烦的话，我很抱歉，但是，现阶段的任何延误都会给我们造成更大的麻烦。我希望你们能够理解我们的立场。
此致
敬礼！
朱莉娅·潘
拒绝投标 Bid Rejection
允许多个投标人竞标主要是为了可以从中选择一个最佳方案。这也意味着其他的投标都失败了。
常用句型 Useful Sentences
1.Thank you for submitting your bid.谢谢你参与竞标。
2.We have now examined all the bids received from the parties involved andregret to announce that yours was not the winning bid.我们目前已经审核
了所有参与竞标方的投标。在此，我们很遗憾地宣布，贵公司没有中标。
3.Unfortunately, your bid did not succeed.很遗憾，您没有中标。
4.We regret to say that your bid fell far short of others.我们非常遗憾地通知您，贵公司的投标与其他公司相差甚远。
5.We regret to announce that your bid was not successful.我们非常遗憾地宣布，贵公司没有中标。
6.Regretfully, your bid was not successful.很遗憾，您没有中标。
7.Although your bid was excellent in parts it did not make it to the final round.
尽管该公司的标书中有一些可取之处，但还是没有能够进入最后一轮的角逐。
8.We are sorry to say that your bid did not make it to the final round.我们非常遗憾地通知您，贵公司的投标没有能够入围最后一轮的角逐。
9.We are sorry to announce that your bid did not make it to the finalselection.我们非常遗憾地宣布，贵公司的投标没有能够参加最终的评选。
10.We would like to thank you once again for being involved in our biddingprocess and we wish you every success in future bids.我们要再次感谢你参与投标，并且希望贵公司在以后的投标中取得成功。
经典范文 Model
Dear Mr. Chan，
Thank you for submitting your bid. We have now examined all the bids received from the parties involved and regret to announce that yours was not the winning bid.
We would like to thank you once again for being involved in our bidding process and we wish you every success in future bids.
Yours sincerely，
William Du
亲爱的成先生：
谢谢你参与竞标。我们目前已经审核了所有参与竞标方的投标。在此，我们很遗憾地宣布，贵公司没有中标。
我们要再次感谢你参与投标，并且希望贵公司在以后的投标中取得成功。
威廉·杜谨启
拒绝预算 Budget Rejection
预算通常会因为做得过大或者不切实际而被拒绝。但通常还是可以再次提交已降低或修订了的预算。
常用句型 Useful Sentences
1.Thank you for submitting next year's preliminary budget.谢谢你提交下一年度的初步预算。
2.Unfortunately, your budget was considered too high and some items thatyou included in your budget were not considered necessary or essential.很遗憾，我们认为你的预算做得太大了，其中的有些项目，我们认为不是必要和必需的。
3.I have looked at your budget and cannot approve it at the moment.我已经看过你的预算了，但目前我无法批准。
4.A close examination of your preliminary budgets reveals overspending insome areas and consequently, it cannot be approved in its present format.在仔细审查过你的初步预算后，我发现存在一些超支情况，因此，目前这样的预算安排是不能通过的。
5.As your budget stands we are unable to approve it without further changes.就你现在所做的预算而言，如不进一步修改，我们无法批准。
6.Regretfully your submitted budget does not meet our requirements and istherefore not approved.很遗憾，你提交的预算没有达到我们的要求，因此，我们不能批准。
7.We regret to say that your budget does not meet our approval.我们非常遗憾地通知你，你的预算未达到我们的审批标准。
8.I think you need to change your budget because some of the estimatedfigures are too high.我认为你有必要修改一下你的预算，因为有些估计数字太高了。
9.Please resubmit a revised budget.请你修改后重新提交。
10.Please have another look at it and resubmit it by the middle of nextmonth.请你再审查一遍预算报告，然后于下月中旬之前重新提交。
经典范文 Model
Dear Ted，
Thank you for submitting next year's preliminary budget. Unfortunately, your budget was considered too high and some items that you included in your budget were not considered necessary or essential.Please have another look at it and resubmit it by the middle of next month.
Regards，
Li Meihua
亲爱的泰德：
谢谢你提交下一年度的初步预算。很遗憾，你的预算做得太大了，里面的有些项目，我们认为不是必要和必需的。
请再审查一遍你的预算报告，然后于下月中旬之前重新提交。
此致
敬礼！
李美华