About the Author

Kathleen (Kitty) B. Hass is a senior practice consultant specializing in strategic planning and execution, enterprise business analysis, and complex project management. She is a prominent presenter at industry conferences and has authored and coauthored eight books on project management and business analysis, including the Business Analysis Essential Library series and Managing Complex Projects: A New Model, which was awarded the David I. Cleland Project Management Literature Award by the Project Management Institute in 2009.

Kitty has more than 25 years of experience in project portfolio management, business process reengineering, IT applications development and technology deployment, training and mentoring, and requirements management. She has managed large, complex projects in the airline, telecommunications, retail, and manufacturing industries and for the federal government.

Kitty’s consulting experience includes engagements with multiple federal agencies, including USDA, USGS, NARA, and an agency within the intelligence community, as well as industry engagements at Colorado Springs Utilities, Toyota Financial Services, Toyota Motor Sales, the Salt Lake Organizing Committee for the 2002 Olympic Winter Games, New Zealand Ministry of Education, Sun Life Financial, Maco Mutual, Manheim, West Bend Insurance.

Kitty is member of the Board of Directors for the International Institute of Business Analysis (IIBA) and has served as IIBA® Chapter Council Chair and a member of the IIBA Business Analysis Body of Knowledge committee. She holds a BA in business administration, summa cum laude, from Western Connecticut University.